Service
Shipping & Delivery
Made to Order
Every LAYRS object is made to order using 3D printing in our studio in St. Lorenz, Austria — only after you place your order. Printing an object takes several hours, but in return, we have no warehouse stock and no overproduction.
Delivery Times
Austria: usually 3–5 business days after payment is received.
Other EU countries: usually 4–7 business days after payment is received.
As soon as your order leaves our studio, you will receive a shipping confirmation by email.
Shipping Costs
We ship for free on orders from €75. Below that, shipping costs are shown transparently at checkout before you order.
Transport Risk and Transport Damage
For consumer purchases, we bear the transport risk until the goods are handed over to you. If your order arrives damaged, please contact us promptly with a brief description and photos at info@layrs.at — we'll take care of a quick solution.
Returns
Consumers are entitled to the statutory 14-day right of withdrawal. You can find all the details in our Right of Withdrawal instructions.
Questions about your delivery?
Feel free to write to us anytime at info@layrs.at — we usually reply within 24 hours on business days.
Fragen dazu? Schreib uns an info@layrs.at — wir antworten meist innerhalb von 24 Stunden.